Appointment Information


Physio appointment 60 minutes

Best Option for new clients or those with new injuries.  A thorough assessment is key to getting to the root cause of your symptoms for the best treatment plan.

Physio appointment 30 minutes

Shorter Physio appointment for follow up or progression of treatment plan, or maybe just for that mild / moderate pain episode to keep you moving at your best.

Our Practice Policy


You will receive a text 24 hours prior to your appointment – at this point it is important that you reply and confirm your appointment – All confirmed appointments that are not attended will attract a NON-attendance / late cancellation fee.

Please give us as much notice as possible for cancellations – by phoning 0459188582

Covid 19

If you have the following symptoms, please give us a call or text on 0459 188 582 as soon as you possibly can prior to your appointment booking to cancel.

We will be unable to treat you if you have any of the following or have been in known contact with someone with Covid -19 Please helps us to keep everyone including our staff and other clients safe.

In line with the growing exposure to the Covid-19 pandemic, Physiopics has updated our Covid-19 risk policy.

Rachael White Physiopics remains committed to providing all Athletes the opportunity to access first class allied healthcare, however, while there is sustained transmission of Covid-19 within the community, we will prioritise the health and wellbeing of our staff and Athletes by implementing the following processes:

  • All of our Physio staff & will be required to wear masks at all times in small rooms (unless exercising in the Your Fitness space)
  • Advanced hygiene practices including an updated hygiene and infection control policy
  • Telehealth appointments and Online appointments / programs for anyone who can not attend our clinics
  • Rachael will continue to treat unvaccinated Athletes, or Patients who have completed their stay at home advice for 6 days following covid 19 positive test (RAT or PCR) but will align with the QLD Health Direction that details different requirements for individuals based on their vaccination status.

We will require you to please:

  • Contact us prior to your appointment to notify us of your vaccination status
  • Wear a mask at all times whilst inside the clinic.
  • Pay for your appointment via your payment link or Bank Transfer to reduce time spent in high traffic areas.
  • Of course Please stay at home if you have any symptoms Fever, sore throat, cough or shortness of breath

For emergencies please call 000.

Privacy and Consent

Privacy Policy

At Physiopics, your healthcare records are treated as confidential. It is in accord with the Privacy Amendment (Private Sector) Act 2000, that all information collected at our practice is to be treated with confidentiality.

Our practice acknowledge patients may request access to their health records. We require you to put this request in writing whether that be in person at Physiopics, directly to their Practitioner, by email (must be signed), or in the regular mail. We will endeavor to respond within a reasonable time.

Please note, there may be fee/s associated with providing this information. In saying this, patients are not charged for making the request – only for the costs of complying with the request.

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

All of our patients information will not be released to any persons or company without your written consent.

I keenly value being active in body and in mind, I have lived my whole life noticing the benefits of moving, exercising and testing physical limits.  And I'm always amazed at how it affects us mentally to move, or not to move.

Rachael White

Featured Services

Physio, assessments and exercise services

Appointment Info

Important info prior to your appointment

Book Appointment

We can get you back in the game

Book your next Physio appointment online or by phoning us, no referral needed.

Book Appointment Online


0459 188 582


Your Fitness, 39 Grafton St, Cairns City QLD 4870


Opening Hours

Monday - Friday: 8:30am - 4pm
Saturday - Sunday: Closed (I'm out Riding)